Energy Customer Service Engineer
Join Huawei Prague as a Customer Service Engineer. Provide first-line support, solve tech issues, and grow with a diverse, global ICT and Green Energy team.
We usually respond within a month
About Huawei
At Huawei, we believe technology should bring people closer, open new opportunities, and make life smarter and more connected. As a global leader in information and communications technology (ICT) and smart devices, we deliver solutions that span telecom networks, IT, cloud services, and consumer devices.
With over 207,000 employees worldwide and operations in 170+ countries, we’re not just building technology — we’re building a future where innovation is for everyone. Through collaboration, creativity, and a passion for progress, we aim to empower individuals, enrich everyday life, and inspire organizations of all sizes to dream bigger.
Energy Customer Service Engineer
Prague, Czech
What You’ll Be Doing:
Responsible for level 1 technical support, provide solution to customer via email, phone and other channels
Output customer issue analysis report, improve customers’ satisfaction
Onsite support for major or critical problems
What We’re Looking For:
Education: Technical University degree (electrical/power/electronics…etc.)
Graduate in 2025/2026 or 2027
Ability to cooperate and work with peoples from different cultures
Preferable 1-year customer support experience
Fluent in English and Czech
Good customer communication skills
Know the basic MS office product (excel, words..etc)
Ability to travel.
Being interested / motivated to learn about renewable energy
Power system or renewable energy industry related experience will be a plus
What You’ll Get From Us:
We don’t just offer jobs — we offer growth, challenge, and opportunity.
With Huawei, you’ll:
Build your career in one of the world’s fastest-growing tech companies.
Enjoy competitive salary, which can be higher depending on experiences with min. salary starting from 50000 CZK gross per month
Attractive benefits and bonus system
Take part in professional development programs and training across Europe.
Work with an international, diverse, and supportive team that values fresh ideas.
Modern office inside Greenline Kačerov at Praha 4-Michle
Ready to Join Us?
Apply with your CV in English and let’s shape the future together! (Applications without a CV can’t be considered.)
Please note: To apply, you need to be eligible to work and live in the job location.
Your Privacy Matters
We take your privacy seriously and handle all data securely in line with local laws. You can read more here. With your application, you agree with our Recruitment Privacy Statement: Huawei Europe Privacy Notice.
For questions, feel free to reach out to our European Data Protection Officer anytime by clicking here.
- Department
- Digital Power
- Locations
- Prague, Czech
- Employment type
- Full-time
About Huawei
About Huawei
Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. Founded in 1987, Huawei has grown into one of the world’s most innovative companies, serving more than 3 billion people across 170+ countries and regions.
Our mission is to bring digital to every person, home, and organization for a fully connected, intelligent world. We achieve this by focusing on four key domains: telecom networks, IT, smart devices, and cloud services.
With more than 207,000 employees worldwide, Huawei is driven by a spirit of continuous innovation, investing heavily in research and development to create technologies that shape the future. Collaboration with partners, customers, and communities is at the core of how we work.
Huawei is not only about technology — it’s about connecting people, empowering industries, and enabling sustainable growth through digital transformation.